Shipping Policy
At PVC Card Order, we are committed to delivering your custom cards in a timely and efficient manner. Please review our shipping policy to understand how we handle order processing, shipping, and delivery.
1. Order Processing Time
Once your order is confirmed, it will be processed within 2-3 business days. Custom cards (such as Aadhaar, PAN, and Voter ID) are printed and prepared for shipping during this time.
2. Shipping Methods & Delivery Time
We offer the following shipping options to deliver your products:
- Standard Shipping: Delivery takes 5-7 business days within India after the order is processed.
- Express Shipping: Delivery takes 2-3 business days within India after the order is processed. Additional charges apply.
Shipping times may vary based on your location, and unexpected delays can occur due to courier company issues, public holidays, or weather conditions.
3. Shipping Charges
Shipping charges are calculated at checkout based on the total weight of your order and your delivery location. Express shipping, if selected, incurs additional fees.
4. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the courier’s website.
5. Delivery Issues
If your order is delayed or you experience any issues with delivery, please contact our support team at alldocumentsapply@gmail.com or call us at +917838450782. We will work with the courier company to resolve the issue as quickly as possible.
6. Incorrect or Incomplete Address
It is the customer’s responsibility to provide accurate and complete shipping information. We are not responsible for any delays or additional charges incurred due to incorrect shipping details provided at checkout. If you realize that the shipping address provided is incorrect, please contact us immediately.
7. Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address or refusal to accept delivery, we will contact you to arrange for re-shipment. Any additional shipping costs for resending the package will be charged to the customer.
8. International Shipping
Currently, we only offer shipping within India. We do not ship internationally at this time.
9. Lost or Stolen Packages
Once a package is handed over to the courier, we are not responsible for lost or stolen items. However, we will do our best to assist you in resolving the issue with the courier company. Please contact us if you suspect your package has been lost or stolen.
10. Contact Us
If you have any further questions or concerns about our shipping policy, please feel free to contact us at alldocumentsapply@gmail.com or call us at +917838450782.