Refund Policy
We appreciate your interest in our services. Please read our refund policy carefully before placing an order. By placing an order with PVC Card Order, you agree to the following terms regarding refunds and returns.
1. Customized Product Policy
As all our products are customized based on the details provided by the customer, we do not offer refunds for correctly processed and delivered orders. Once the card is printed with your provided information, refunds or cancellations are not possible.
2. Damage or Defect Claims
If you receive a damaged or defective product, you must notify us within 7 days of receiving the product. Please provide a clear photo of the defect or damage along with your order details by emailing alldocumentsapply@gmail.com. We will review the claim and if approved, we will replace the damaged or defective product.
3. Incorrect Information Supplied
We are not responsible for any errors in the product due to incorrect information provided by the customer. Please ensure all details are correct before submitting your order. If you notice an error after submitting your order, contact us immediately. However, we cannot guarantee that changes can be made once the order is placed.
4. Refund Process for Damaged or Defective Products
In the event that your claim for a damaged or defective product is approved, a replacement will be issued at no additional cost. If a replacement is not feasible, we will offer a full refund to your original payment method within 10-15 business days.
5. Non-Refundable Services
Due to the nature of our services, all orders for customized PVC cards are non-refundable unless the product is damaged or incorrect. This policy applies to orders for Aadhaar, PAN, Voter ID, and other custom cards.
6. Return Shipping for Replacements
If a replacement is approved, you will not be required to return the defective product. A new card will be issued at no extra cost.
7. Order Cancellation
Orders cannot be canceled once submitted due to the personalized nature of the products. Please review your order details carefully before confirming the purchase.
8. Contact Us
If you have any questions about our Refund Policy, please contact us at alldocumentsapply@gmail.com or call us at +917838450782.